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International: (+44) 20 3287 2999
Monday - Friday 9:00 AM - 5:00 PM (GMT)

Experts in gold and silver bullion, commemorative coins and collectibles.

Terms & Conditions

  • Shipping & Delivery

    For all customers inside European Union, all our products are delivered in Estonia. This means that you have to book shipping separately. Mail order businesses are subject to Article 34 of the EC-guideline 2006/112/EC and the therein established quotas which limit the international sales of VAT-liable goods. This guideline is, however, only applicable when we ship the goods to our clients. The quotas do therefore not apply when the goods are being collected personally or when the buyer instructs a courier service to collect and ship the products on the customer's behalf.

    Products ordered from European Mint can be delivered Tax Free to your address when you book shipping with Capital Logistics. We have simplified the shipping process so that it is easy and straightforward. All shipments with Capital Logistics include tracking, signature and insurance. The delivery time from receipt of cleared funds until delivery at your door is 3 to 15 business days.

    Please note, that all products are delivered in Estonia. European Mint responsability ends when products are picked up by costumer, Capital Logistics or any other courrier.

    We offer local pick up service in Tallinn free of charge, you must call ahead to arrange this. We also offer 6-month free storage, so you can add orders to storage and ship later those orders together and save on delivery costs.

    Capital Logistics Shipping Rates
    Weight EU and EFTA Rest of the World
    under 500g €20 €45
    500g - 1kg €30 €50
    1kg - 2kg €40 €55
    2kg - 5kg €60 €80
    5kg - 10kg €90 €125
    10kg - 20kg €140 €200
    20kg - 40kg €240 €350
    40kg - 60kg €330 €550
    60kg - 100kg €545 €1050
    100kg or more Please consult Please consult

    20% VAT rate will be added to shipping cost for private customers.

    EU member states: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and United Kingdom.

    EFTA member states: Iceland, Liechtenstein, Norway and Switzerland.

  • Privacy & Security

    We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

    We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

    Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

    We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

    Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

    While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

  • Returns & Replacements

    You may return most new, un-damaged non-Bullion/Coin items within 14 days of delivery for a full refund. European Mint is not responsible for return shipping costs. All items must be returned with original packaging in which it was received by you, including certificates, coin cases, etc. European Mint holds the right to refuse any returns or refunds if deemed suspicious or fraudulent by the company. You should expect to receive your refund or replacement within 15 business days after we sucessfully receive the goods back.

    Our return address is: European Mint, Narva mnt 5, 10117 Tallinn, Estonia.

    All Bullion/Coin sales are final. European Mint will not accept returns for Bullion/Coin sales, the right to cancel under the Distance Selling regulations does NOT apply on the bullion/coin products we supply, as those products are dependent on fluctuations in the financial market and are therefore exempt from the right to cancel.

    Bullion/Coin canceled orders are subject to a 5% fee plus applicable market loss. The customer is not entitled to any market gain in relation to a cancelled order.

    • Bullion and coin sales are final
    • Receive your refund or replacement within 15 business days
    • 100% Satistaction Guaranteed
  • Ordering

    Buying coins directly from the European Mint can save collectors a lot of money versus buying them from coin dealers. The easiest way to buy from the European Mint is via our web site. You can also buy through our line (+44) 20 3287 2999 or by our email sales@europeanmint.com.

    Through our global supplier network, we are constantly seeking to expand our product line. If you’re looking for a particular product that’s not listed on our website, let us know and we’ll make every effort to provide it to you. Drop us a line, and tell us what you’re after! Unfortunately we can’t offer guarantees for special requests.

    We reserve the right to refuse or cancel an order for any reason or for no reason at all, regardless of payment method or price confirmation, including without limitation, for orders we deem questionable or suspicious, for orders we deem to be a significant risk, when the confirmed price is incorrect, for abrupt movements in the precious metals market, and/or when we do not receive payment within the allotted timeframe.

    We are not responsible for pricing or typographical errors and expressly reserves the right, in its sole and absolute discretion, to cancel any and all orders placed with respect to such items. In the event of a cancelled order we will contact you directly with notification of the cancellation.

  • Payment & Pricing

    At European Mint we don't have a minimum order value, but you must ensure that your payment is sent within 24 hours and received by us within 2 business days to guarantee your price. Payments are accepted by Bank Transfer for any value and PayPal for up to 2,500 Euros. When using PayPal there is a handling fee of 3.95%. Payments with Credit or Debit Cards can be processed trought PayPal only. Please notice, when using PayPal make sure your shipping address is PayPal verified, we reserve the right to cancel any order that do not meet this requirement.

    We are currently accepting payments in GBP, EUR, and USD on our bank account and PayPal. If your order is over the equivalent of 2,500 EUR or more, we may be able to accommodate other currencies. Please contact us for more information.

    All our website prices already include VAT when applicable. All Bullion prices are attached to market prices and are updated every minute.

    To send a Bank transfer to European Mint please use the following information:

    Beneficiary's Name: European Mint
    Beneficiary's Address: Narva mnt 5, 10117 Tallinn, Estonia
    Bank's Name: SWEDBANK AS
    Bank's Address: Liivalaia 8, 15040 Tallinn, Estonia
    IBAN: EE482200221060446580
    SWIFT/BIC: HABAEE2X
    Note: Please include the order number on the transaction description.
    Bank account supports GBP, USD and EUR. Please make sure your bank sends correct chosen currency.

    PayPal Payments to European Mint must be sent to PayPal email: sales@europeanmint.com (3.95% handling fee).
    Payments with Bitcoin, Litecoin and Dogecoin are also accepted at European Mint (1.95% handling fee).

    When using Capital Logistics as your shipping carrier the delivery costs must be paid separately and directly to Capital Logistics.

    To send a Bank transfer to Capital Logistics please use the following information:

    Beneficiary's Name: Capital Logistics
    Beneficiary's Address: Narva mnt 5, 10117 Tallinn, Estonia
    Bank's Name: SWEDBANK AS
    Bank's Address: Liivalaia 8, 15040 Tallinn, Estonia
    IBAN: EE602200221060446849
    SWIFT/BIC: HABAEE2X
    Note: Please include the shipping number on the transaction description.
    Bank account supports GBP, USD and EUR. Please make sure your bank sends correct chosen currency.

    PayPal Payments for Capital Logistics must be sent to PayPal email: sales@capitallogistics.eu (3.95% handling fee).
    Payments with Bitcoin, Litecoin and Dogecoin are also accepted by Capital Logistics (1.95% handling fee).

    When you make an international wire transfer you can choose who pays the transfer charges. BEN, SHA, OUR are codes in a SWIFT instruction, at field 71A "Details of Charges". The OUR instruction means you pay all transfer charges. We receive all your payment. SHA (shared) means you only pay your bank's outgoing transfer charge. We receive your payment minus the correspondent (intermediary) bank charges. BEN (beneficiary) means you do not pay any charge. We receive your payment minus all transfer charges. We require all international transfers to us to be made with the OUR instruction. The only exception is EU-payments in EUR which can be made with SHA instruction.

    For promotions and discounts please signup our newsletter.

  • Tracking Orders

    Altought we allow guest orders on our website, we do recommend all customers to register on our website first, so in the future you can consult all your orders.

    After placing and order and proceed with payment for the product to European Mint and then proceed with payment for the shipping cost directly to Capital Logistics if applicable, then a tracking numbe for your package will be issued as soon as your order is shipped. Capital Logistics will use UPS, FEDEX and OMNIVA (formerly Estonian Post) to ship all your orders. To track your order, you will have to consult the website of the carrier used and insert your tracking number for consult the status of the package.

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